Privacy Policy

1. Introduction

Welcome to tfroyal.ie (the “Website”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website.

2. Information We Collect

• Personal Information: We may collect personal information, such as your name, email address, phone number, and other details, when you voluntarily provide it to us through forms or other interactions on the website or in person at the TF Royal Hotel & Theatre.
• Non-Personal Information: We may also collect non-personal information, such as browser type, operating system, IP address, and website usage patterns, through automated technologies (e.g. cookies).

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain the website
• To improve and personalise your experience
• To respond to your inquiries and provide customer support
• To send periodic emails or updates related to our services

4. Cookies 

We may use cookies and similar technologies to enhance your browsing experience. You can manage your preferences for these technologies in your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites.

6. Data Security

We take reasonable measures to protect the security of your personal information. However, no data transmission over the internet or method of storage is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us immediately.

8. Our use of CCTV

We may monitor and record images using closed circuit television at our venue. We do this for the purposes of crime prevention and public safety.

9. Recordings of Visitors to our Venue

We, or third parties authorised by us, may carry out film and/or sound recording during, before or after a performance and/or in our venue from time to time. By attending our venue you consent to you and any persons (including any children) who may accompany you, being included in such recordings and such recordings subsequently being used by us for any reasonable commercial purposes, including without limitation, for marketing and promotional purposes. We will not make any payment to you in respect of your inclusion in such recordings.

10. Retention and Sharing

We retain your data for varying periods. We may disclose your data to third parties providing services, for business transactions, or to comply with legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices. Please review this policy periodically for any updates.

12. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us by calling 094 90 23111 or emailing marketing@tfroyal.ie.